De Cicco, R. (2024). “Exploring the Dark Corners of Human-Chatbot Interactions: a Literature Review on Conversational Agent Abuse”, 7th CONVERSATIONS workshop on chatbot research, November 22-23, at the University of Oslo, Norway.
Elmashhara, De Cicco, R., Silva, S., M. G., Hammerschmidt M., & Levi, M. (2023). “How gamifying AI shapes customer motivation, engagement, and purchase behavior” Psychology and Marketing. DOI: 10.1002/mar.21912
De Cicco, R., Dini M., Curina I., Francioni B., & Cioppi M (2023). The influence of socio-demographic factors on feelings of attachment, involvement, loyalty attitudes, and environmentally responsible behavior toward a cultural destination. Turistica – Italian Journal of Tourism.
Silva, S. C., De Cicco, R., Vlačić, B., & Elmashhara, M. G. (2022). Using chatbots in e-retailing–how to mitigate perceived risk and enhance the flow experience. International Journal of Retail & Distribution Management, Vol. 51 No. 3, pp. 285-305. https://doi.org/10.1108/IJRDM-05-2022-0163.
Silva, S. C., De Cicco, R., Levi, M., & Hammerschmidt, M. (2022). Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement (No. 9367). Lecture Notes in Computer Science, vol 13815. Springer, Cham. https://doi.org/10.1007/978-3-031-25581-6_4
Pirraglia, E., Giuliani, F., De Cicco, R., Di Berardino, C., & Palumbo, R. (2022). The role of emotions in B2B product advertising on social media: a family business case study. Journal of Family Business Management, Vol. 13 No. 1, pp. 146-165. https://doi.org/10.1108/JFBM-12-2021-0157.
Iacobucci, S., & De Cicco, R. (2022). Perspectives for an informed policy making against misinformation. Journal of Behavioral Economics for Policy, Vol. 6(S1), 23-40.
De Cicco, R., Iacobucci, S., Aquino, A., Romana Alparone, F., & Palumbo, R. (2021, November). Understanding Users’ Acceptance of Chatbots: An Extended TAM Approach. In Lecture Notes in Computer Science, vol 13171. Springer, Cham. https://doi.org/10.1007/978-3-030-94890-0_1.
Silva, S. C., Rocha, T. V., De Cicco, R., Galhanone, R. F., & Mattos, L. T. M. F. (2021). Need for touch and haptic imagery: An investigation in online fashion shopping. Journal of Retailing and Consumer Services, 59, 102378. https://doi.org/10.1016/j.jretconser.2020.102378.
Iacobucci, S., De Cicco, R., Michetti, F., Palumbo, R., & Pagliaro, S. (2021). Deepfakes unmasked: The effects of information priming and bullshit receptivity on deepfake recognition and sharing intention. Cyberpsychology, Behavior, and Social Networking, 24(3), 194-202. https://doi.org/10.1089/cyber.2020.0149.
De Cicco, R., da Costa e Silva, S. C. L., & Palumbo, R. (2021). Should a chatbot disclose itself? Implications for an online conversational retailer. In Lecture Notes in Computer Science, vol 12604. Springer, Cham. https://doi.org/10.1007/978-3-030-68288-0_.
De Cicco, R., Silva, S. & Alparone, F. (2020). Millennials’ Attitude toward Chatbots: An experimental Study in a Social Relationship Perspective. International Journal of Retail & Distribution Management. doi.org/10.1108/IJRDM-12-2019-0406;
De Cicco, R., Silva, S. & Alparone, F. (2020). “It’s on its way”: Chatbots applied for online food delivery services, social or task-oriented interaction style?. Journal of Foodservice Business Research. https://doi.org/10.1080/15378020.2020.1826268.
De Cicco, R., Iacobucci, S. & Pagliaro, S. (2020). Gaining on congruence, losing transparency: The twofold effect of Influencer-Product Fit in Instagram Sponsored Content and the Role of an Enhanced Disclosure. International Journal of Advertising. https://doi.org/10.1080/02650487.2020.1801198.
Iacobucci S. & De Cicco, R. (2020). Users awareness of native advertising from Instagram media publishers: the effects of Instagram’s branded content tool on attitude and behavioural intent. Int. J. Internet Marketing and Advertising. Vol. 14, No. 1, pp.71–90. https://doi.org/10.1504/IJIMA.2020.106046.